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Surcharges for Exceptional Activities

DHL Express is committed to providing customers with the best delivery service, which is why we are continuing to offer coverage to more parts of the world than any other company.
In order to maintain a consistently high level of service, DHL Express levies under given conditions a surcharge for exceptional activities. DHL Express regularly evaluates the level of these surcharges to reflect the changing costs associated with offering exceptional activities, and we strive to ensure these surcharges remain fair for our customers.
The following surcharges are payable on international shipments:

Description Surcharges (SDG)
Remote Area Delivery 250.00 SDG
Remote Area Pickup 250.00 SDG
Lithium Batteries Section II (PI967, PI970) No charge
Biological Substances (UN3373) No charge
Oversize Piece 1,792.80 SDG
Non-Stackable Pallet 3,361.50 SDG
Address Correction 224.10 SDG
Elevated Risk 448.20 SDG
Restricted Destination 672.30 SDG
The following surcharges are payable on domestic shipments, when different to those above:

Description Surcharges (SDG)
Remote Area Delivery 125.00 SDG
Oversize Piece 896.40 SDG
Non-Stackable Pallet 1,680.75 SDG
Address Correction 105.00 SDG
Valid from January 1, 2019

Should you have any questions on surcharges please contact usContact Us.